FAQ

The new “consolidated” iHunter iOS app does not recognize my previous purchases, what do I do?

Apple has required that we consolidate all our iOS iHunter apps into a single container app. We have tried our best to provide access to provinces and states that have been purchased as individual apps. We do this by marking features / apps as purchased in iCloud, and then reading those values from iCloud in the new consolidated app. If an app or in-app purchase is not being recognized in the new iHunter app, follow these steps:

  • Make sure that you are using the same Apple ID as you were when you purchased the app.
  • Update to the latest version of the the iHunter app that you originally purchased, and launch the app (ensure you have internet access when launching the app).
  • Log into iCloud on your iOS device, and ensure that iCloud is turned on for the iHunter app that you originally purchased (iHunter SK, iHunter BC, etc) as well as the new iHunter app.
  • If you are on a corporate/government phone that has iCloud disabled, please let us know by emailing us at info@ihunterapp.com and we will help you get back up and running.
  • If you are not connected to wifi, make sure that you have cellular data turned on for iCloud. Here are instructions how: https://www.imore.com/how-enable-or-disable-icloud-drive-syncing-over-cellular.

 

If all of those settings look correct, you should just need to:

  1. Close the new iHunter app. To fully close the app, follow the instructions here: https://www.imore.com/how-force-quit-apps-on-iphone-ipad.
  2. Open up the old iHunter app (let it remain open for a minute or so). This will sync your purchases onto your iCloud account.
  3. Open up the new iHunter app. If you go to the province selection screen, it should pull the information from iCloud and recognize your previous purchases.